Help center Yogis A yogi is having trouble logging into his account

A yogi is having trouble logging into his account

There are several reasons why yogis may have trouble logging in. Try the steps below to resolve this issue.

Did the yogi received a welcome email?
When the yogi has not received a welcome email, the yogi does not have access to the schedule of your yoga studio.


Have you sent the welcome email, but the yogi did not received it?
There are a number of reasons why a yogi may not have received a welcome email. You can check the following:

1. Check the spam (or junk) folder
2. Check if the email address is entered correctly into Momoyoga
3. Try to send the message again

Did yogi receive the welcome email, but the yogi still cannot log in?
- Let the yogi request a new password using the online schedule
or
- Send a new welcome email to the yogi

Does the yogi already have a password, but he or she cannot log in?
- Let the yogi request a new password using the online schedule

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